Take control of the sales call, especially on the subject of price. If you can change the customer’s preconceived notions in the first five or ten minutes, then you’ve won the biggest sales battle of all. Right up front, make it clear to the prospect that the sale won’t come down to a wrestling match
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Training Tuesday:Leads vs. Opportunities vs. Prospects
Keeping your “sales pipeline” full is essential to making sales and meeting your goals. It is always challenging to manage your time – between prospecting, selling, and maintaining existing relationships, it can be a lot to keep straight. One of the most important, and often overlooked, stages of the sales process is prospecting. It doesn’t
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LTL 101:Clean and Presise BOLs
In addition to being careful of unexpected charges to watch out for when shipping an LTL load, it is important to keep your BOLs clean and precise so that you are not confusing carriers or being charged incorrectly. When shipping LTL freight, make sure your BOLs are clean and precise prior to sending them to
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Training Tuesday:Sales and Closing Techniques
It doesn’t matter how good your selling skills are – if you can’t get a “Yes!” at the end of the sales call, you won’t find success as a salesperson. However, it’s no secret that closing a sale can be a challenge. The best “closes” are actually part of larger sales techniques that support the
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Training Tuesday:Consistency
There are a million sales tips and “tricks” out there designed to help you become a better salesperson, but you may find the biggest key to long term success is consistency. You must be consistent – create a routine of practicing your sales presentation, prospecting, maintaining relationships with existing clients, and pitching to potential customers.
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LTL 101:Unexpected Charges for LTL Loads
It is important to educate shippers and consignees so they know what to expect at the time of pick-up and delivery, but it is equally as important to remind them of potential unexpected charges and things to watch out for when shipping an LTL load. Did you know that many customers get invoiced at a
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Community Involvement:Proud Sponsor of the 2019 JWLF Forum
SunteckTTS was a proud sponsor of the 2019 Jacksonville Women’s Leadership Forum (JWLF) Forum. JWLF is an organization focused on empowering women in business and encouraging them in their professional lives, through annual forums and educational events. Additionally, Dave Dallas, CMO and President of Brokerage, participated in a panel at the 2019 Jacksonville Women’s Leadership
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Community Involvement:Proud Corporate Partner of Truckers Against Trafficking
SunteckTTS is proud to be a corporate partner of Truckers Against Trafficking (TAT), an organization that proactively trains truck drivers to help spot, stop, and prevent human trafficking. Human trafficking is defined as recruiting, holding or transporting people into a “situation of exploitation through the use of violence, deception, or coercion and forced to work
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LTL 101:Pick-Up and Delivery Tips
Pick-Ups: Any pick-up (P/U) entered after 2:30 PM local time should be called into the carrier to insure availability, otherwise the request will roll over to the next day Lift Gate P/Us must be called into the carriers because Lift Gates are not readily available at every terminal All Container Freight Stations and Airline P/Us require
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Training Tuesday:Problem Solving
Being able to solve problems for your customers is one of the most important skills you can have as a sales person. Solving problems will require time, thought, and individual attention, but once you have a set of skills in place, you can begin to handle problems quickly, easily, and consistently. The first step should
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