It doesn’t matter how good your selling skills are – if you can’t get a “Yes!” at the end of the sales call, you won’t find success as a salesperson. However, it’s no secret that closing a sale can be a challenge. The best “closes” are actually part of larger sales techniques that support the
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Training Tuesday:Consistency
There are a million sales tips and “tricks” out there designed to help you become a better salesperson, but you may find the biggest key to long term success is consistency. You must be consistent – create a routine of practicing your sales presentation, prospecting, maintaining relationships with existing clients, and pitching to potential customers.
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LTL 101:Unexpected Charges for LTL Loads
It is important to educate shippers and consignees so they know what to expect at the time of pick-up and delivery, but it is equally as important to remind them of potential unexpected charges and things to watch out for when shipping an LTL load. Did you know that many customers get invoiced at a
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Community Involvement:Proud Sponsor of the 2019 JWLF Forum
SunteckTTS was a proud sponsor of the 2019 Jacksonville Women’s Leadership Forum (JWLF) Forum. JWLF is an organization focused on empowering women in business and encouraging them in their professional lives, through annual forums and educational events. Additionally, Dave Dallas, CMO and President of Brokerage, participated in a panel at the 2019 Jacksonville Women’s Leadership
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Community Involvement:Proud Corporate Partner of Truckers Against Trafficking
SunteckTTS is proud to be a corporate partner of Truckers Against Trafficking (TAT), an organization that proactively trains truck drivers to help spot, stop, and prevent human trafficking. Human trafficking is defined as recruiting, holding or transporting people into a “situation of exploitation through the use of violence, deception, or coercion and forced to work
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LTL 101:Pick-Up and Delivery Tips
Pick-Ups: Any pick-up (P/U) entered after 2:30 PM local time should be called into the carrier to insure availability, otherwise the request will roll over to the next day Lift Gate P/Us must be called into the carriers because Lift Gates are not readily available at every terminal All Container Freight Stations and Airline P/Us require
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Training Tuesday:Problem Solving
Being able to solve problems for your customers is one of the most important skills you can have as a sales person. Solving problems will require time, thought, and individual attention, but once you have a set of skills in place, you can begin to handle problems quickly, easily, and consistently. The first step should
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LTL 101:Educating Consignees
It is very important to educate your consignee BEFORE the freight is delivered about what the process will be like. Will they need a liftgate? Will the driver be helping unload the freight in any form or manner? By asking these questions in advance, and by making sure that the consignee and you are on
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Training Tuesday:Motivational Questions
It can be challenging to maintain momentum in sales without being thoughtful about maintaining your motivation. There are some questions that can make you (and your team) more successful salespeople. These questions can help you create more productive thoughts, habits, and attitudes. If I try, can I be successful? If I am successful, will there
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LTL 101:Confirming BOLs and Avoiding Disputes
Please remember LTL carriers employ “weight & inspection coordinators” whose sole responsibility is to catch the “bad guys” who list an inaccurate weight or class on their BOL? They keep an eye out for any shipments whose description on the BOL doesn’t seem to match up with its appearance. They will physically examine your freight,
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