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LTL 101:Density Based Rules & Price

Density is very important in selecting freight class. One carrier that rates solely on density of an item is Central Transport. Some carriers will rate based on density if the commodities’ National Motor Freight Classification (NMFC) is a density based item. Three carriers that do this are Midwest Motor Express, UPS, and Saia. With these

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Training Tuesday– Confirming More Sales

Being a successful salesperson requires a lot of practice, being able to envision making a sales call that results in sales success. Confirming the sale requires a lot of confidence and belief that you can make the sale and help the customer. The confidence you demonstrate when talking with a customer about our ability to

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Training Tuesday:Tips for Getting More Referrals

Asking for referrals is the difference between the average salesperson and the superstar. It can be intimidating to ask a customer or prospect for a referral, but it is key to keeping your sales pipeline full. Below are some of our top tips on getting more referrals. Ask for simple introductions but know your ideal

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LTL 101:Dealing with Damaged Freight 

Damaged freight is an unavoidable part of transporting freight, and while frustrating and challenging, there are things you can do to help mitigate the loss. Check out our tips on dealing with damaged freight below. 1: What do I do when I receive damaged freight? Sign the delivery receipt as damaged… I repeat, SIGN THE

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Training Tuesday:The 3 P’s of Value

Value-added selling is one of the best techniques to accurately represent and sell your product but also provide a reason for a prospect as to why they should buy from you and pay your prices. Understanding exactly what adds that kind of value can be tricky. Below are the top 3 things that we believe

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Training Tuesday– Becoming a More Successful Salesperson

There are many ways to become a better salesperson, and one of the most successful is to continuously research and work to enhance your skills in small ways. Taking the time each and every day to actively work towards improving yourself and your sales skills, is the best way to increase your level of success

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LTL 101:Appointment vs. Notification

This week we want to switch gears and discuss the difference between an appointment and a notify before delivery.   Delivery Appointments: Appointments cannot be set until the freight arrives at the destination terminal. Contact must be made with the consignee to deliver. LTL Carriers will always make appointments, we cannot make the appointments for them.

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Training Tuesday:Sales Email Tips

Email may be a hard way to sell – but it is worth a little extra time to send stronger sales emails. Of course, email should never be your primary method of contact with a prospect unless you’ve already spoken with them. It is hard to get prospects to open and respond to emails, so

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Training Tuesday:Closing More Sales, More Easily

If you can’t “close the deal” then you aren’t really succeeding as a salesperson. The main goal of a sales presentation or meeting is to make a sale, and if you aren’t willing to ask for their business then you won’t get it. While closing can seem challenging, and does present unique difficulties, it can

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LTL 101:NMFC Transportability

Remember the National Motor Freight Classification® (NMFC®) is a standard that provides a comparison of commodities moving in interstate, intrastate and foreign commerce. Commodities are grouped into one of 18 classes—from a low of class 50 to a high of class 500—based on an evaluation of four transportation characteristics: density, stow-ability, handling, and liability. Together, these

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