As a valued member of the MODE Transportation (MODE) family, we appreciate the trust you place in us and our people for your transportation services. At MODE, the safety of our Customers and Employees is our uncompromising priority, and we are closely monitoring the coronavirus (COVID-19). We are actively engaging the Centers for Disease Control
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MODE Transportationand SunteckTTS have Combined, Creating a Leading Multimodal Logistics Provider with over $2 Billion of Revenue
DALLAS, TX December 10, 2019 — MODE Transportation (“MODE” or the “Company”) announced today that it has completed the acquisition of SunteckTTS Inc. (“SunteckTTS”). The two companies are leading multimodal third-party transportation and logistics providers that combined will facilitate more than 1.5 million annual customer shipments and generate over $2 billion of revenue. The combined
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MODE Transportationand SunteckTTS to Combine, Forming a Leading Multimodal Logistics Provider with over $2 Billion of Revenue
DALLAS, Nov. 18, 2019/PRNewswire –MODE Transportation (“MODE” or the “Company”) and SunteckTTS Inc. (“SunteckTTS”), two leading multimodal third-party transportation and logistics providers, announced today that they have entered into a definitive merger agreement. Under the terms of the transaction, MODE will acquire SunteckTTS, with both businesses operating under the MODE brand name going forward. The
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Training Tuesday:Tips for a Great First Impression
The initial approach to a prospect is the most crucial part of the sales presentation. All the selling skills in the world won’t matter if you don’t get your foot in the door. First impressions are lasting impressions. You can’t win everyone over with a single script designed to handle the first few minutes. Below
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LTL 101:Reconsignment & Fees
Reconsignment – Here’s a shipping term that you might be familiar with if you’ve ever had a change of plans with your freight. A reconsignment happens when freight that is already in transit is re-directed from one delivery location to another. This charge can vary based on how far apart the delivery locations are. For instance,
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Training Tuesday:Tips for Stress Management
Selling offers more highs and lows than most other professions. Most salespeople suffer through periods of stress that are direct results of their sales jobs, but salespeople who succeed in the long run never let disappointments get the best of them. They know rejection goes with the territory and learn not to take it personally
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Training Tuesday:Handling Unhappy Customers
Even the best company, with the best service, will occasionally make mistakes. What matters most is how you handle the situation when issues arise. Your response to a crisis or to your customer’s unhappiness can make or break your relationship with that customer. Below are some of our top tips to best help a dissatisfied
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LTL 101:Drop Trailers
From time to time you may run into a drop trailer with one of your LTL shipments. A drop trailer is a trailer that is left at a location for an indeterminate amount of time. It’s “dropped,” and picked up later. Most of the time, a drop trailer is used at locations that ship
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Training Tuesday:Tips for Cold Calling
Cold calling can be intimidating, frustrating, and uncomfortable. It is important to remember that you aren’t trying to make a sale via this first cold call – your only objective on a cold call is to schedule an appointment. Never attempt to sell at this stage. The purpose of the initial call is to set
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Training Tuesday:Defining and Providing Great Customer Service
Clients expect service, but agents, salespeople, and clients often have trouble defining “service”. Driving across town to deliver donuts often gets listed as a service call. Dropping in to see how things are going often appears on weekly call reports as service. To some sales agents, service is what they do when they don’t feel
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